I was very disappointed to get an email this morning to say that the Hay branch of the Yorkshire Building Society will be closing down in August.
One of my main reasons for opening a savings account with them - when I was in a position to actually have savings! - was that I could walk into their office and talk to an actual human being, who knew me, and the whole business took about five minutes out of my day.
I understand that the next nearest physical branch is a choice between Abergavenny or Worcester - neither of which are exactly accessible for a visit from Hay. So instead of walking in while I'm doing my shopping, this would mean a bus ride to Hereford and a train, and take all day. Or a bus ride to Brecon and bus down to Abergavenny that way, which would also take most of a day.
Looks like I'm going to have to start thinking about moving my savings - I refuse to do online banking. It's only more convenient for the bank or building society, not for me as a customer.
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