Friday 16 October 2009

Come to Barclays Bank....

....unless it's Wednesday.
I passed by the bank on Wednesday lunchtime and met a lady with chequebook in hand who was wondering why the doors were locked.
To be fair to the bank, leaflets and a poster have been around for some time, advertising the change in opening hours - but I had to laugh at the way they worded it. Apparently, we're not getting less service - we're just getting service "at slightly different times".
In practice this means that we have gone from 100% service on Wednesdays to no service at all.
When I first heard about it, I did wonder if this was the thin edge of the wedge and they would eventually shut the branch altogether. Then it also occured to me that some shops in Hay use the bank every weekday, so they're all going to change the way they deal with their cash.
Of course, the poster in the window says that anyone is welcome to use the branch in Brecon.
I really can't see that happening. Someone who needs change for the till at short notice is not going to shut the shop for an hour while they drive to Brecon and back - and the bus is even worse. If anyone in Hay actually needed to visit the bank on a Wednesday urgently, and could only use the bus, that's nearly an hour's journey to Brecon, visit the bank, wait around for two hours and then spend another hour on the bus coming back.

Thank goodness there are two other banks in Hay.

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